Customer Care

PRODUCT CARE

Our jewelry is made of oxidized .925 silver and requires proper care and attention.

IMPORTANT: Do not use any abrasives, chemicals, household cleaning solutions, or toothpaste to clean the jewelry.

It may damage or even remove the oxidized finish.

SILVER JEWELRY CARE

Take off your jewelry when washing your hands, taking shower, or at the beach.

— Avoid contact with any cosmetics and other chemical products.

— Avoid contact with rough surfaces. Pay attention when using door handles.

— Keep your jewelry in a dry place.

— To clean your jewelry, use soap and warm water (neutral ph), and gently dry with a cloth.

Silver is a live metal. When stored for a long time silver jewelry may tarnish, this is the nature of silver metal and it is taken into account in the design. Oxidizing and tarnish are a part of the look and will change over time depending on how your wear and clean it.

STONES CARE

— Avoid scratching, knocking, or dropping your jewelry. Stones may break, crack, or chip.

— After cleaning jewelry with stones, make sure no soapy water is left under the stones. Rinse it well with fresh water before drying.

We use only natural stones such as black spinel, garnet, smoky quartz, and other minerals, all stones grew in different conditions and have a natural deviation from piece to piece in their shade, especially colored stones.

SIZES

In our size chart rings are measured by their inner diameter in millimeters. Bracelets and chains by their lengths in centimeters. If you don't know your ring size, please go to a local jeweler to have the measurement of the finger taken you want to wear the ring on. A professional measurement tool is absolutely necessary to get the precise size.

Bear in mind that the wider the ring the bigger the size you should get. If your size is 17 mm for a 4 mm wide ring, then for a 16 mm wide ring it may be up to 1 size up.